" Quality is doing it right, when no-one is looking. "
Key to how we work
Clients choose Kier because of our reputation for delivering excellent quality. This is why it's vital for us to maintain our longstanding track record on quality while continuing to evolve and improve our approach.
As a business we work hard to make sure that quality is at the forefront of the minds of all our employees at all times. We do this by focusing not just on the quality of the end product but by embedding quality principles in the way we work, how we deal with each other and how we interact with people outside our organisation.
A strong business culture supports this goal; prioritising getting things right first time, sharing good ideas and learning from mistakes. We have a dedicated Business Assurance Team providing support to the whole of our business .
Our integrated management system (IMS) brings together all Kiers' processes and supporting documents in one place. This helps set clear expectations and provides easy access to up-to-date information for all of our teams. It also helps us systematically review and collate information to demonstrate improvement, and to achieve and maintain certifications such as ISO.
Being web-based the IMS is readily accessible across the entire group, enabling easy access to up-to-date information for all of our teams. Combining our quality, health and safety and environmental management systems our IMS is certified to the following standards: